Responsible Gaming
at fbc77
At fbc77, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support they need to stay in control at all times.
Player Protection Tools
Tools to Keep You In Control
fbc77 provides a comprehensive set of free responsible gaming tools available to every registered player. You can activate any of these tools at any time by contacting our support team.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, fbc77 will prevent further deposits until the limit period resets. Limits can be lowered immediately and increased only after a cooling-off period of 7 days to protect against impulsive decisions. This tool is especially useful for players who want to maintain a strict entertainment budget in Bangladeshi Taka (৳).
Session Time Limits
Define the maximum amount of time you wish to spend on the fbc77 platform in a single session. When your session time limit is reached, you will receive a clear notification and be automatically logged out. This helps break the cycle of extended play sessions and encourages regular breaks, keeping your gaming experience healthy and time-bounded.
Time-Out / Cooling-Off
If you feel you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account will be suspended and you will be unable to log in, deposit, or place bets. This is a temporary measure designed for players who want to step back without committing to a full self-exclusion.
Self-Exclusion
For players who need a longer break, fbc77 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. Once self-exclusion is activated, your account is fully locked, all marketing communications are stopped, and re-registration using the same details is blocked. A permanent self-exclusion cannot be reversed. Contact [email protected] to request self-exclusion at any time.
Loss Limits
Set a cap on the maximum amount you are willing to lose within a defined period. Once your net loss reaches the threshold you have set, further wagering is blocked until the limit period resets. Loss limits give you a hard financial boundary so that a run of bad luck cannot spiral into unmanageable losses. All limits are calculated in Bangladeshi Taka (৳) for easy budgeting.
Reality Check Reminders
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered in the current session. Reality check notifications appear at intervals of your choosing — every 30, 60, or 90 minutes — and prompt you to reflect on whether you wish to continue playing. This tool is particularly effective for players who lose track of time during live casino or slot sessions.
Know the Signs
Recognising Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious to the person experiencing it. fbc77 encourages all players to regularly reflect on their gambling behaviour. The warning signs below are commonly recognised indicators that gambling may be becoming harmful. If any of these apply to you or someone you know, please do not hesitate to reach out to our support team or seek professional help.
Recognising a problem early is the most important step. There is no shame in asking for help — our team at fbc77 is trained to handle these conversations with complete discretion and genuine care.
Chasing losses: Continuing to gamble specifically to win back money already lost, often leading to larger and more frequent bets as losses mount.
Gambling with money meant for essential expenses: Using funds intended for rent, food, utility bills, loan repayments, or other household necessities to fund gambling activity.
Being unable to stop: Finding it difficult or impossible to walk away from a gambling session regardless of outcome, or feeling restless and irritable when not gambling.
Hiding gambling activity: Lying to family members, friends, or colleagues in Dhaka, Chittagong, Sylhet, or anywhere in Bangladesh about how much time or money is spent gambling.
Neglecting responsibilities: Allowing gambling to interfere with work, education, family relationships, or social commitments in a way that causes harm to yourself or others.
Borrowing to gamble: Taking loans, using credit facilities, or borrowing money from friends and family specifically to fund gambling sessions rather than addressing an immediate financial need.
Self-Assessment
Ask Yourself These Questions
If you answer "yes" to two or more of these questions, it may be worth speaking with a professional or contacting fbc77 support to discuss activating protective tools on your account.
Have you ever spent more money gambling than you originally planned or could comfortably afford to lose?
Do you find yourself thinking about gambling throughout the day — planning your next session or reliving past wins or losses?
Have you ever gambled to escape feelings of stress, loneliness, anxiety, or depression?
Have you argued with family members or close friends about your gambling habits, or has gambling caused tension in your personal relationships?
Have you tried to reduce or stop gambling but found it difficult to do so?
Have you ever had to borrow money — whether from a friend, family member, or financial institution — in order to fund your gambling?
Has gambling ever caused you to miss work, neglect family obligations, or fall behind on important responsibilities?
Do you need to gamble with increasingly larger amounts of money to experience the same level of excitement or entertainment?
This self-assessment is provided purely for informational purposes and is not a clinical diagnosis. If you are concerned about your gambling behaviour, please contact the fbc77 support team or seek independent professional guidance. All conversations with fbc77 about responsible gaming are treated with complete confidentiality.
Get Help Now
We Are Here to Support You
If gambling has stopped being fun and started causing problems in your life, please reach out. The fbc77 responsible gaming team is available 24 hours a day, 7 days a week — including Eid, Durga Puja, and all public holidays across Bangladesh. You will be heard without judgement, and we will work with you to find the right level of protection for your situation.
Whether you want to set a deposit limit, take a short cooling-off break, or permanently self-exclude, our team can action any request immediately. For long-term support, we also recommend seeking independent advice from a qualified counsellor or mental health professional in your area.
Remember: placing a bet should feel like entertainment — the same way watching a BPL match or a T20 World Cup game feels. The moment it stops feeling that way, it is time to take a step back. fbc77 will always support that decision.
Contact Our Support Team
Reach us through any of the channels below. All responsible gaming enquiries are handled by dedicated staff and treated with complete confidentiality.
All responsible gaming requests — including self-exclusion and deposit limits — are processed free of charge and take effect on your account immediately upon confirmation.
Our Promise
fbc77's Commitment to Safer Gambling
Responsible gaming is not an afterthought at fbc77 — it is built into the foundation of how this platform operates. Here is what we commit to every player in Bangladesh.
Strict Age Verification
We verify the age of every account holder through our KYC process. No one under 21 is permitted to gamble on fbc77, without exception.
No Advertising to Vulnerable Players
fbc77 does not target marketing to players who have self-excluded or who have activated responsible gaming restrictions on their account.
Trained Support Staff
Every member of the fbc77 customer support team receives training in identifying and responding to signs of problem gambling with empathy and discretion.
Immediate Account Controls
Any player can request deposit limits, time-outs, or self-exclusion at any time. These measures take effect immediately and cannot be overridden by promotional activity.
Transparent Odds and Game Information
fbc77 clearly displays return-to-player (RTP) percentages for all slot games and provides accurate odds information for all sports markets including BPL and IPL cricket.
Player Wellbeing Over Revenue
When a player's welfare is at risk, fbc77 will always prioritise that player's safety over platform revenue. We would rather lose a customer than harm one.
Play Responsibly — Enjoy the Game
Gambling is entertainment. Keep it that way with fbc77's free player protection tools and 24/7 support.